Call Number
Material Type
Corning - Southeast Steuben County Library 1 302.35 DUF Adult NonFiction Book
Hornell Public Library 1 Y 302.35 DUF Adult NonFiction Book

On Order



Mobbing is a destructive social process in which individuals, groups, or organizations target a person for ridicule, humiliation, and removal from the workplace. It can lead to deteriorating physical and mental health, workplace violence, and even suicide. Studies indicate that as many as 37%of American workers have experienced workplace abuse at some time in their working lives.Overcoming Mobbing is an informative, comprehensive guidebook written for the victims of mobbing and their families who often can't make sense of the experience or mobilize resources for recovery. In an engaging, reader-friendly style, the book distinguishes mobbing from bullying in that it takesplace within organizational or institutional settings and involves organizational dynamics. Mobbing is not about the occasional negative experience at work; it is ongoing negative acts, both overt and covert, over time, that erode workers' confidence in themselves and in their workplaces and that noamount of sophistication or maturity can make sense of. Duffy and Sperry, leading authorities on this special type of aggression, provide effective strategies for recovery from mobbing as well as for prevention, and they demystify the experience through the use of case vignettes. More than a simple self-help book, this volume brings the concept andterminology relating to mobbing into the public vocabulary by virtue of its strong foundation in psychological and organizational research. It offers a detailed presentation of the causes and consequences of mobbing, helps readers avoid falling into the trap of misplacing blame, and holdsorganizations at the center of responsibility for preventing the abuse. In addition to those who have experienced mobbing themselves, this book is an invaluable resource for workplace managers and human resources personnel who wish to prevent or reverse mobbing within their own professionalsettings.

Author Notes

Maureen Duffy is an Affiliate in the Program in Qualitative Research at Nova Southeastern University. Len Sperry is Professor of Mental Health Counseling at Florida Atlantic University.

Reviews 1

Choice Review

It is unfortunate that workplace incivility is becoming rampant. The recent tragic school shootings and teen suicides from cyberbullying have brought a flood of media response and research on bullying, but mobbing--i.e., emotional abuse by a group--is not researched as meticulously as bullying. Whereas bullying is one person oppressing another, mobbing takes on a group mentality perpetuated by individuals as collective aggression. This book concentrates on mobbing in the workplace, but also discusses bullying since they are related aggressions. Duffy (Qualitative Research Graduate Program, Nova Southeastern Univ.) and Sperry (mental health counseling, Florida Atlantic Univ.; psychiatry, Medical College of Wisconsin), who are both psychotherapists, discuss the difference between bullying and mobbing in the workplace; how it materializes and thrives; the physical effects on targets and witnesses; the demoralizing and unproductive effect on the organization; recovering from mobbing; and the attributes of a healthy workplace. Of particular interest are chapters on mobbing recovery tools and suggestions for creating a healthy civil workplace. There are thorough notes for each chapter and an appendix lists useful websites. This is an impressive and insightful book. Summing Up: Highly recommended. Lower- and upper-division undergraduates; graduate students; professionals. R. Davis Kent State University

Table of Contents

Gary Namie, PhD
Forewordp. ix
Prefacep. xiii
Acknowledgmentsp. xix
1 Mobbing Is Not Bullyingp. 1
2 Ganging Up in Workplacesp. 19
3 How Mobbing Happensp. 37
4 What It's Like to Be Mobbedp. 55
5 How Mobbing Affects Health and Well-Beingp. 75
6 Mobbing Has Multiple Victimsp. 95
7 Recovering from Mobbingp. 115
8 Mobbing Recovery Toolsp. 143
9 The Healthy Workplacep. 163
10 Toward a Better, Mobbing-Free Futurep. 181
Appendix Helpful Websites about Mobbing, Bullying, Trauma, and Related Topicsp. 195
Notesp. 201
Indexp. 219

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